Do you need information regarding a cost estimate, an intervention on your car or one of our services? Are you looking for solutions and assistance? We are here. Always at your service, for whatever you need.
Address, opening times, contacts, services offered: getting to know all about our authorised dealerships is easy! Just enter the city, address or Post Code to find all our dealerships near to you in a flash, wherever you are.
With Mopar® Express Care you take care of your car wherever you are, thanks to a complete maintenance service, ready to get to you to handle a breakdown or carry out a routine operation.
What it includes:
Check and diagnosis of the electronic components
Periodic maintenance of the filters, brakes, battery, lights and oil change
Recharging the air conditioning
Replacement and repair of tyres and rims
Replacement and repair of window wipers and windows
Cleaning the seats
You can call Fiat on the Toll Free Number 00800 3428 0000 from South Africa, carrier charges* may differ.
*Don't forget to check the cost with your operator when calling from abroad or from a mobile network.
Ciao Fiat Mobile is the app that provides the services and assistance you want, directly onto your smartphone: you can store your car’s expiry dates, consult the user and maintenance handbook, find the nearest dealers and methane or LPG filling stations. Consult the site www.ciaofiatmobile.it for more information.
It’s available to you every day from Monday to Friday, from 8am to 8pm, on a special Customer Service Twitter account, ready to answer all your questions. Send us a public tweet or a private message at @Fiat_SA to get the answers you’re looking for. Follow Ciao Fiat with the official hashtag #FiatCare.
PURPOSE AND PROCEDURE FOR THE PROCESSING OF PERSONAL INFORMATION/DATA The personal information/data that you have chosen to provide shall be processed in order to: a) provide the service previously selected and indicated (hereinafter referred to as "Service”) as well as to allow Fiat Group Automobiles South Africa (Pty) Ltd to perform surveys regarding said Service; b) provide, subject to your express consent, commercial and/or promotional information as well as send advertising materials, engaging in direct selling activities or interactive commercial communications regarding the products, services or other activities of Fiat Group Automobiles South Africa (Pty) Ltd, or performing market researches; c) in order to improve the services offered by Fiat Group Automobiles South Africa (Pty) Ltd profile, subject to your express consent, your behaviors, habits and propensities to consume in the automotive industry; d) communicate the personal information/data subject to your express consent, to third parties connected and linked to Fiat Group Automobiles South Africa (Pty) Ltd, as well as their Partners, to be processed for commercial and/or promotional information as well as send advertising materials, engaging in direct selling activities or interactive commercial communications regarding the products, services or other activities, or performing market researches. The information/data will be processed in hardcopy, automated or telematic format and, in particular, via post or electronic mail, telephone (including automated telephone calls, SMS, MMS etc.), telefax and any other electronic channel (e.g. web sites, mobile apps). CONSEQUENCES OF FAILURE TO PROVIDE INFORMATION/DATA Provision of your personal information/data is optional. However, without the obligatory information/data (marked with an asterisk) we will be unable to provide the requested Service and correctly identify you. Without the remaining information/data, which is not marked as obligatory, the service can still be provided.
THIRD PARTIES WHO MAY HAVE ACCESS TO YOUR INFORMATION/DATA Your personal information/data may be processed by Fiat Group Automobiles South Africa (Pty) Ltd and / or other entities acting on behalf of Fiat Group Automobiles South Africa (Pty) Ltd under specific contractual obligations, located in South Africa, EU Member States or in countries outside the South Africa and the EU, with the limits established by the law.
The personal information/data that you have provided may be processed by Information Officers/Data Processing Officers, including external, responsible for managing the requested service and related marketing activities and by Operator(s)/Data Processor(s)or companies to whom the information/data has been communicated, as provided below.
THIRD PARTIES TO WHOM YOUR PERSONAL INFORMATION/ DATA MAY BE COMMUNICATED Your personal information/data may be communicated to third parties in connection with the fulfilment of legal obligations, by order of public authorities or to exercise a legal right. Additionally, subject to your consent, your information/data may also be communicated to third parties as stated in point d) in the Information notice.
RESPONSIBLE PARTY/DATA CONTROLLER The Responsible Party/Data Controller is Fiat Group Automobiles South Africa (Pty) Ltd.
YOUR RIGHTS You have the right to access your personal information/data , obtain prompt correction or deletion of any information/data processed in violation of law, deny use of your personal information/personal data for commercial or marketing purposes, in addition to requesting a complete, updated list of all Operators/Processors of such information/data by writing to Fiat Group Automobiles South Africa (Pty) Ltd, 270 George Road, Noordwyk, Midrand, 1685, email@example.com.